1. Company Information
This website is owned and operated by MODERN DOSAGE LLC.
Company Name: MODERN DOSAGE LLC
Address: 1137 N HIAWASSEE RD, ORLANDO, FL 32818, United States
Tax ID: 33-2560453
Phone: +1 (813) 422-8820
E-mail: info@moderndosagellc.com
Business Hours: Monday – Friday, 08:00 – 18:00 EST
E-mail-based enquiries will be answered within 24 business hours.
2. Order Processing and Tracking
A shipping notification containing tracking number will be sent once goods leave our warehouse.
Order processing normally takes 1-3 business days.
Estimated delivery duration is 4-7 business days after shipment.
You can monitor shipment status in real-time using your tracking number.
3. 14-Day Return Overview
Return applications must be filed within 14 days after delivery. Returned merchandise must remain brand-new, unused, undamaged and resalable with complete original packaging. Submit return requests through customer service with your order number and product details. Please refer to our standalone Return Refund Policy for full provisions.
4. Return Shipping
Moderndosagellc covers all shipping fees for qualified returns and provides prepaid shipping labels. Customers are responsible for securely repacking items for transit. No extra charges apply. All return shipments must be directed to address 1137 N HIAWASSEE RD, ORLANDO, FL 32818, United States.
5. Exchange Overview
Exchange requests need to be submitted within 14 days of receiving goods. Products for exchange must be brand-new, unused and undamaged while retaining resale status. Contact support and supply your original order number plus desired replacement item information. Read our full Exchange Policy for complete details.
6. Exchange Shipping
Moderndosagellc covers all eligible exchange-related shipping costs and issues prepaid shipping labels. Repack your original item for return shipment. We arrange outbound delivery for replacement items without additional customer expense. Exchange returns must be sent to address 1137 N HIAWASSEE RD, ORLANDO, FL 32818, United States.
7. 2-Year Limited Warranty
All furniture and household goods come with a 2-year limited warranty counting from delivery date. This warranty covers manufacturing defects in materials and workmanship. It excludes damage caused by improper operation, accidents or ordinary wear-and-tear.
8. Shipping Fees
Orders of $120 or more qualify for free shipping.
Orders under $120 incur a flat $12 shipping charge.
Return and exchange shipping expenses are covered by Moderndosagellc.
See our dedicated Shipping Policy for complete details.
9. Payment Methods
We support secure checkout with:
- Visa
- MasterCard
All transactions run over encrypted connections to safeguard payment security.
10. Product Shipment
Every order ships from our United States-based warehouse.
Domestic delivery partners include UPS, FedEx and USPS.
11. Customer Obligations
When placing orders or requesting returns / exchanges:
- Supply accurate delivery and contact information
- Follow packaging and condition requirements for returns and warranty claims
- Abide by applicable local laws and our website terms
12. Customer Service and Contact
For questions regarding orders, returns, exchanges, warranty or data-related matters:
E-mail: info@moderndosagellc.com
Phone: +1 (813) 422-8820
Our support team replies to incoming messages within 24 business hours and assists with returns, exchanges and warranty-related requests.