Terms of service
Company Information
This website is owned and operated by MODERN DOSAGE LLC
Company Name: MODERN DOSAGE LLC
Address: 1137 N HIAWASSEE RD, ORLANDO, FL 32818, United States
Tax ID: 33-2560453
Phone: +1 (813) 422-8820
E-mail: info@moderndosagellc.com
Business Hours: Monday – Friday, 08:00 – 18:00 EST
E-mail-based enquiries receive a reply within 24 business hours.
1. Scope
These Terms of Service govern furniture and home-goods purchases completed on MODERN DOSAGE LLC online store for United-States-based consumers, including sofas, beds, cabinets and associated accessories.
2. Order Processing Time
MODERN DOSAGE LLC processes orders within 1-3 business days after payment confirmation. This processing window runs from payment confirmation up until goods hand-off to carrier. Estimated delivery takes 4-7 business days post-shipment.
3. Carriers
Shipments are fulfilled by trusted domestic carriers including FedEx, UPS and USPS. Tracking information will be sent via E-mail once shipment departs warehouse.
4. Prices and Taxes
Sales tax will be calculated at checkout
Order Cost Components
The total order amount consists of:
Product Price: The price of each item as listed on the product page(Taxes are calculated and added at checkout).
Shipping Fee: Calculated based on the order amount and displayed at checkout.
All costs are shown in USD and clearly listed before placing an order, ensuring customers are fully aware of the total payment required.
5. 14-Day Return Policy
Return requests must be submitted within 14 days after receiving goods. Returned merchandise must stay brand-new and unused, free from stains or damage and maintain resale value. Original packaging and all accessories must be returned together.
6. 14-Day Exchange Policy
Exchange applications must be filed within 14 days upon receipt. Items for exchange must remain brand-new, unused and resalable. All exchange-related outbound and return shipping costs are covered by MODERN DOSAGE LLC, and prepaid shipping labels will be issued.
7. Return or Exchange Procedure
Launch return or exchange procedure by E-mailing customer service at info@moderndosagellc.com. Our team provides step-by-step guidance within 24 business hours.
8. Return or Exchange Address
Send return / exchange-qualified goods to:
1137 N HIAWASSEE RD, ORLANDO, FL 32818, United States
MODERN DOSAGE LLC covers all shipping expenses for eligible returns and exchanges; prepaid shipping labels are supplied.
9. Refund Processing Time
After receiving and inspecting returned goods, we complete refund processing within 2 business days back to your original payment method.
10. Refund Amount
Refund covers your original product payment plus applicable sales tax. Return-related shipping charges are borne by us.
11. Product Warranty
Every finished furniture product carries a 2-year limited warranty starting from delivery date. Warranty applies to material or workmanship defects. Damage stemming from improper handling or accidental impact is excluded.
12. Data Protection
MODERN DOSAGE LLC safeguards consumer personal data following United-States data-protection statutes. Users may request access, correction or deletion of their personal records.
13. Customer Support
For questions regarding terms, returns, exchanges, warranty or other subjects, please contact customer service at info@moderndosagellc.com. Responses are delivered within 24 business hours.